TERMS OF
SERVICE

By accessing our website, creating an account, or booking any service through Precision Auto Care, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

Precision Auto Care provides mobile automotive services including, but not limited to, interior and exterior detailing, ambient LED lighting installation, and window tinting (when available). All services are performed at a location you specify at the time of booking.

Service availability may vary based on your location, weather conditions, technician availability, and the nature of the service requested. We reserve the right to refuse service to any individual for any lawful reason, including but not limited to safety concerns, abusive conduct, or pre-existing vehicle conditions that make the service impractical or unsafe.

Some services listed on our website may be marked "Coming Soon" and are not yet available for booking. We make no guarantee as to the availability date of any future service.

Booking Confirmation

A booking request submitted through our website is not a confirmed appointment until you receive a written confirmation from us (via email or text). We will confirm your appointment within a reasonable time, typically within a few business hours.

Pricing & Estimates

All prices shown during the booking process are estimates based on the service selected, vehicle type, and condition information you provide. Final pricing is confirmed at the time of service after a pre-inspection of your vehicle. If the final price differs from the estimate due to vehicle condition, size, or scope of work, we will communicate this to you before proceeding.

Condition Surcharges

Vehicles in heavily soiled, damaged, or neglected condition may require additional time and product, and may be subject to a condition surcharge. This surcharge, if applicable, will be discussed with you at the time of service and will not be applied without your consent.

Access & Preparation

You are responsible for ensuring that your vehicle is accessible at the agreed location and time. Please remove personal valuables from your vehicle before your appointment. Precision Auto Care is not responsible for any personal items left in the vehicle during service.

Reminder

For some services, access to a standard outlet and water source may be required. We’ll confirm everything before your appointment.

We understand that schedules change. The following cancellation policy applies to all bookings:

• Cancellations made more than 24 hours before the scheduled appointment: No charge. You may reschedule at no cost.
• Cancellations made less than 24 hours before the scheduled appointment: A $25 rescheduling fee may apply.
• No-shows (failure to be present or vehicle inaccessible at the scheduled time and location): A $25 no-show fee may apply.
• Same-day cancellations for reasons outside your control (e.g., medical emergency, severe weather): Fees are waived at our discretion. Please contact us as soon as possible.

We reserve the right to cancel or reschedule appointments due to technician unavailability, severe weather, equipment issues, or other circumstances outside our control. In such cases, we will notify you as soon as possible and offer to reschedule at no additional cost.

Payment is due upon completion of service unless otherwise arranged in advance. We accept the following payment methods: cash, credit/debit card, Cash App, Zelle, Venmo, and personal check.

By accepting our service, you agree to pay the final confirmed price in full at the time of service. Failure to pay may result in the denial of future services and, if necessary, pursuit of payment through legal means.

For certain services or packages, we may require a deposit at the time of booking. Any deposit requirements will be communicated clearly before your booking is confirmed.

Pre-Existing Damage

We conduct a pre-service walk-around inspection and document the condition of your vehicle with photographs before beginning any work. Precision Auto Care is not responsible for any damage, scratches, dents, chips, or other conditions that existed prior to our service and were present at the time of inspection.

Service-Related Issues

In the unlikely event that our services cause damage to your vehicle, our liability is limited to the cost of rectifying the specific damage caused, up to the total amount paid for the service. We are not liable for indirect, incidental, consequential, or punitive damages of any kind.

Ambient Lighting Installations

For ambient lighting installations, we use professional-grade products and follow established installation practices. However, Precision Auto Care is not responsible for damage resulting from pre-existing electrical issues in your vehicle, modifications you make to the installation after our service is complete, or improper use of installed components.

Window Tinting

Window tint film performance and longevity depend in part on your vehicle's condition, glass type, and how the tinted windows are cared for after installation. We provide care instructions at the time of service. Precision Auto Care is not liable for tint failure resulting from failure to follow care instructions or pre-existing window defects.

Maximum Liability

To the fullest extent permitted by applicable law, our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total amount you paid for the specific service giving rise to the claim.

If your vehicle is left at our care location after a service is completed, a storage fee of $20 per day may be charged for each day the vehicle remains beyond 48 hours after service completion. We will make reasonable efforts to contact you before applying any storage fees.

Precision Auto Care is a mobile service provider and does not operate a dedicated vehicle storage facility. We are not responsible for theft, damage, or vandalism to vehicles left unattended at service locations.

Certain services may require you to sign a service agreement or contract prior to or upon completion of the work. By signing a service contract, you acknowledge the scope of work, pricing, and any limitations of liability specific to that service.

Signed contracts are stored securely in our system and associated with your booking record. You may request a copy of any signed contract at any time by contacting us.

You may create an account on our website using Google Sign-In. By creating an account, you agree to provide accurate and complete information and to keep your account information up to date.

You are responsible for maintaining the security of your account and for all activity that occurs under your account. You must notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms, are involved in fraudulent activity, or have been inactive for an extended period, with reasonable notice where possible.

When using our website or interacting with our staff, you agree not to:

• Provide false, misleading, or fraudulent information during booking
• Engage in abusive, threatening, or harassing behavior toward our staff or technicians
• Attempt to access or tamper with our website systems, databases, or security measures
• Use our services for any unlawful purpose
• Attempt to book services with no intent to pay
• Misrepresent your vehicle's condition to avoid applicable surcharges

Violation of any of the above may result in immediate termination of your appointment, refusal of future service, forfeiture of any deposit paid, and/or reporting to appropriate authorities.

All content on our website, including text, graphics, logos, images, and software, is the property of Precision Auto Care or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

You grant Precision Auto Care a non-exclusive, royalty-free license to use any photos or videos you share with us in connection with your service (e.g., before/after photos you send) for purposes including service documentation. If we wish to use such content in marketing materials, we will request your explicit permission.

If you have a concern or dispute about our services, we ask that you first contact us directly so we can work to resolve it. We are committed to addressing issues fairly and promptly.

These Terms of Service and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Mahoning County, Ohio.

You agree that any claim or dispute must be brought within one (1) year after the date the claim arose, or be forever barred.

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will meet your specific expectations, that results will be permanent, or that our website will be uninterrupted or error-free.

Detailing results, lighting aesthetics, and tint appearances may vary based on your vehicle's condition, age, paint type, and other factors outside our control. We make no guarantee that results will match any specific example or image shown in our marketing materials.

If you have questions or concerns about these Terms of Service, please contact us: